Customer Ratings & Reviews

Always get the protection plan haha! Accidents happen. The kid broke his Switch. I was able to bring in get it replaced pretty easily. Little tip always make sure you take out the games and memory card

Ended up using this on my Nintendo Switch. It was buggy even after erasing and update, had joy con drift, battery quit working and had to stay plugged in. I figured they’d credit me like they normally do when using geek squad and a product clearly fails OR replace it which I was totally cool with. Would’ve been happy with a refurbished one even. But instead they sent it in? I thought it was fixed but it still has issues. Screen randomly flickers, I think they replaced the battery because it’s better, still stick drift. And now it sometimes doesn’t read games. Before I purchase geek squad again for an item I’ll be sure to figure out what the policy is using it on that item.

very helpful i would defintly recomend getting this if you need protection on your devices.

Geek squad has always stood by the product that I was insuring. A must have for life’s oops

Coverage seems like it will cover accidents per store team member

Never used it but it was nice knowing I had the protection if something broke.

Haven’t had to use it but always great to know its here if i need it

Felt more secure when i purchased the 2 year warranty for my switch .

Purchased after I bought the Nintendo switch. Hoping to never need to use it but with all electronics a little peace of mind never hurts.

Glad I bought it. Never had to use it so far. Very nice

Good product seems to work fine so far as well as the price is ok, kids love it for gaming

I normally don't buy these but with the switch I was unsure how fragile it is. Plus it's a hybrid console so I wanted it protected.

Although it a expensive protection plan , it does the job.

You always want to be worried Free. Get your warranty for your devices

Good backup plan for these types of items when children involved

I need this for my Nintendo switch because I'm using it portable

Haven’t had to get anything replaced or fixed yet but the squad is good at what they do.

If you need one of these, they can be your best friend in the world.

Haven't used the Geek Squad much but when I have they are knowledgeable and friendly.

Always get the protection plan. You may never need it but if you do you'll be glad you did