Customer Ratings & Reviews

Everything went over great with this protection plan

Really good customer service very helpful strongly recommend

i feel so secure with this coverage and feel like i can do anything with my consule

Works well when you need it. Nice to have if you have little kids and just never know.

When I got the switch I already have to return it being that it won’t charge at all, tried different outlets using the Nintendo switch cord.

I haven’t had to use the geek squad yet but at least I’m not worried about something happening to my device as much.

Little pricey but I'm glad to have peace of mind as often as they play with this.

We needed help down loading software and updating some of our devices. They were GREAT!!!

Peace of mind knowing that we have replacement / repair coverage if we need it

The added protection is a great security blanket with you kids.

I bought a Nintendo Switch OLED(white) , so I thought it was smart to purchase the 2 year acidental geek squad protection plan. One joy con broke off from the unit, I took it in to Geek Squad. They sent it in for repair and determined the joy cons needed to be replaced. I get the joy cons in the mail and attach them back to the unit and then attempt to attach my shell case again for protection. Well, the case now doesnt fit on the joy cons. The joy cons I received are not by Nintendo, they are aftermarket, they will not attach at all. I go back in to Geek Squad and was told its nothing they can do, if they send them back in, they will send another pair of aftermarket joy cons. The 2 year protection cost $60, new Nintendo joy cons cost $80. So, I either pay $80 for new non- matching color pair of joy cons ao that I can attach my case or go witout a case with these oversized aftermarket white joycons. I couldve saved money and bought new joy cons, instead I purchased the warranty for a peace of mine, and I got everything, but that. $60 gone down the drain. SCAM.

Great product for the money. A good piece of mind for your purchase protection.

Great customer service and friendly staff members that are very helpful

Haven't had to use it yet thank God so rating it is on the company reputation

I don’t be use the service jet I will be happy to tell when I request service

$60 for a protection plan that only covers 2 years. Not a fan but still invested to protect something already over $300

i used my geek protection plan and my iteam was replaced with a new one.

I didn't need it to be honest, my wife was careful with her switch.

Always very friendly and reliable with information regarding any of my products

Is a good purchase for electronics, geek squad always gave me a good service