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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2957 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,957 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect your stuff

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get geek squad protection if you can especially on important items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everybody is always so nice in the store and they know what they're talking about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the insurance provided by best buy, it gives me peace of mind when buying expensive electronics. The industry standard is a 15-20% percent fail rate out the box, so I know that I won't get stuck mailing it in to get repairs.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always protect your device

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always protect your devices! Now I’m not scared to go through any damages!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for when something goes wrong, appreciate the offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome protection plan and gives us comfort that if anything happens it will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You go to safety.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every electronic item is of great importance to acquire insurance for damage, since it is better to have it and not to occupy it than to occupy it and not to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My grandson Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I purchased my grandson Switch2 and added the extended protection,I received a email right thanking me for my purchased and all the information I need if I have any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch protect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice for me and my child to protect our plan and also our new game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use them yet.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use them yet. But if I do I am sure they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy for high end items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to get the 2 year protection on a 500 dollar console. I've used it before on my rog ally when that first came out. The first one I bought had bad stick drift and best buy replaced it with a brand new one because I had the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for Switch2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people persuaded me that this was a good thing to protect the Switch2 I bought my son for Christmas. So far, no troubles with Switch2, but it is early yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable coverage for my items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use it but it gave me peace of mind. If it ever broke or had a malfunction, I knew that Geek Squad will most definitely fix or replace it for me as they have done that in the past for me before. I will buy it every time even if I don’t use it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allways cover your items never know that can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed it yet but having it has given me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get out of protection it helps out sometimes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it's worth peace of mind when you purchase an item like this to buy protection for it but not always necessary cuz you usually last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps protect my property for any damages for up to 2yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game i buy still look good. And it’s good for my son.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Im an employee & customer I approve this plan!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Debating on spending money on something you probably won't need? Yes your toaster will probably outlast the warranty by a decade but if theres a power surge due to a storm or maybe even an unforeseen alien invasion theres still the slightest chance it may break down so at least you'll have the peace of mind knowing that your covered for any unforeseen malfunctions and if it says ADH it even covers accidental . I assure you we sometimes feel like the grim reaper when we are unable to help our customers so remember this. Unless your a total tech member you only have 15 day to return it .I promise it is really not a scam it was actually designed to keep you off the hamster wheel of dealing with manufacturers and hey, just so you won't be left with a feeling of regret for spending money on something you think is unnecessary it is even transferable so if you want to resell your product your increasing the value because we can transfer it to the new owner for the balance of the warranty life. Go ahead splurge on this warranty and live on the edge . I am an employee Im also a customer we still have the same terms and conditions as you do .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The switch came as advertised everything works and is exactly what it claims to be the teenage child loves it says it is a win and we all know how difficult it is to please a teenager so absolutely this is the one if your looking for a switch comes with options of extra warranty and that was worth the money set up was as simple as buying it was already attached to the items and good to go hassle free ready to use I highly recommend

    I would recommend this to a friend