Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2926 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,926 reviews
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen. More often if you have kids. Your fault? Device's fault? Who cares? It's covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent costumer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons Nintendo switch broke and they replaced with a Nintendo switch lite Including 2 year protection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection just in case something happens to your system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have protection anytime you buy something that the kids are going to be touching!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives piece of mind in case it breaks. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch repaired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done an amazing job I’m getting my items repaired in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy warranty (geek squad) always does whatever it takes to make me happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch oled model W /white

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing for kids and has all the features a kid needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have in case something ever happens you can always get a new one or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heard about joy-con issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't going to get this at first for my switch. But then I heard several complaints about the joy-cons so I decided to get insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Super easy to work with and very knowledgeable. Must have now a days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MAKE SURE TO ALWAYS GET A PROTECTION PLAN BECAUSE YOU NEVER KNOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program gives you a new system if it breaks, most protection plans will send your system away to be fixed and it takes weeks. Great plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fanatics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but I’m sure I’ll appreciate it. Geek squad has amazing reputation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is definitely worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks again for the quality service the price is excellent definitely recommend this place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will advice people to take part in geek squad. Will save time and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the accidental! Great customer service and definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best product protection!!!! And friendly people to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwats get insurance on any product i buy and best buy has the best insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Normally a ripoff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Odds are slim that anything will actually happen to this. but I went on vacation right after i bought it. nice trip insurance at least.

    No, I would not recommend this to a friend