Customer Ratings & Reviews

I rest easy with the purchase of a kids handheld. I haven't needed to use the service, but it's a huge relief to know that I have help if needed. I've utilized geek squad in the past, and will regularly utilize their service with Best Buy purchaces.

Idk why there is even a debate expensive items just buy the protection.

Geek squad had the best customer service ever!!! Their staff was so respectful and helpful they helped me and my father get a brand new tv at a good price!

It's a good plan and great to know that if something happens to my gaming system I'm covered.

When I bought my Switch, I knew I had to add the protection plan. Although I haven’t had to use this particular plan, as the Switch has worked well over the past two years, I have had to collect on protection plans for other purchases and was able to do so without any problems.

Geek Squad Protection is the Jedi Council of gadget protection plans. If you want your devices to live long and prosper in the digital galaxy, this is the plan you're looking for. Trust me, you'll feel like the chosen one every time your gadgets are under Geek Squad's watchful eye

Guys dont take a chance and not buy the 2 year geek squad service pack. I made that fatal mistake awhile back with a computer monitor that i purchased elsewhere and had a lot of trouble to get a new monitor. I have learned my lesson you should learn from me and get the geek squad.

Great purchase im very satisfied with this product

Came in handy for sure! My son’s Nintendo switch wasn’t reading the game cards as well as not charging in the stand. The plan I chose covered all costs and was repaired at no additional fee!

Overall best of the best with getting help! Was so worried and confused on how i was going to get some items fixed and they made it seem so easy and put my mind at complete ease.....

I typically don't buy extended warranties; however, I was glad I did this time, since my expensive TV failed within the Best Buy warranty period and it couldn't be repaired. Best Buy replaced the TV with a comparable model, also expensive. I purchased a protection plan for the new TV as well, because the previous plan really saved me quite a bit of money. The Geek squad delivered the TV and set it up with all by devices. They were very professional and walked me through all the features of the new TV.

So far I have not needed to use this service. Hopefully I will not. But it's nice to know there is some type of protection for our device. This service was about the same price as the ZAGG screen protector alone and this service protected the whole device, not just the screen, so opted for this over the ZAGG.

Just in case we need it we bought this for my daughter’s switch

Geek squad is awesome and have saved a couple of my devices. I highly recommend getting this on ALL your buys but most specifically the expensive ones. Having the ability to get my devices fixed or replaced up to a year or two after buying is indispensable.

I have not yet used it, but we always have to secure the games for the little ones in the house.

This is probably the best thing Best Buy could ever have!

Good service I will highly be buying something else here

After having one of my TVs lose its picture a month after the manufacturer warranty ran out, i always get the extended warranty on all electronics to protect my investment.

I love using the services of the geek squad so this is a must have!!!

Hoping that I never have to use it but I love that it was offered and that it goes for 2 years! I have an 8 year old that is pretty destructive so I always insure my stuff so I don’t have to worry