Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Accidental Geek Squad Protection

SKU:
5074805
See Details

Customer reviews

Rating 4.8 out of 5 stars with 2881 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,881 reviews

  • Very disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with feek squad and the oxnard best buy location . I bought my sons nintendo on Jan 5th 2021 along with the 2year geek squad accidental plan. Had my sons nintedo fixed, not replaced, 1 time and some how some way my plan gets cancelled. No where on the fine print of the geek squad protection plan does it say the plan is to get cancelled after 1 use. Ive tried going into the oxnard location to show them that my plan is still active and they turn me down. Ive called and theyve transferred me to geek squad and their phones don't work. I call myself and I get the same thing. Its my 1st and last time buying anything from BestBuy . Im so frustrated!

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • It very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products to use I will use this in the future

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have! Must purchase for backup

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection use to be better, I believe it used to cover actual accidental damage before but now it only usually covers technical problems.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great and very insightful about the service that I purchased.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case of an accident. Have used in the past.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Can’t Opine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent need to use the geek squad yet so can’t opine

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Lies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pants were 99% polyester. And they didn't put them on one leg at a time.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Better safe than sorry.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a seven year old you are better safe than sorry with something this expensive.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good to gave

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found issue with phone hut GIS not have the part in stock.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect all purchase items and you be happy you did

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Don't know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grant is the best. Keep up the great okay that it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Don’t want to loose games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great, however the control is faulty. The first time we returned the entire console and lost all the games. This time we don’t want to loose the games but need to return the control.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We'd love to see how we can assist with your controller issues. For support with this, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a peace of mind and affordable. I recommend!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy being protected and am glad there is a team that has my back.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • depends on the device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the replacement plan. Just keep in mind for what device they added a deductible which differs on the kind of device so make sure and weigh that

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Never Used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and hopefully I won't have to. Had to get it on a touchscreen system tho.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for a 3ds and with kids using the chance for breaking is high.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Offers security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years protection offers a lot of security. It is worth the peace of mind

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great to always have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need it!! Having a waranty is always good when you have kids!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 137, Showing 2,721-2,740 of 2,881 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.