Customer Ratings & Reviews

Buying anything expensive? The Protection Plan, if available, is imperative to buy! Peace of mind in case your expensive stuff takes a turn for the worse. Friend had a free upgrade when his TV went out because they have to give you comparable quality if the exact model is no longer available (assuming repair is not an option, most of the time it isn't)! I bought a plan for my latest Nintendo Switch purchase! So worth it, just in case...

Best thing ever! Haven’t had to use it yet, but when I broke my laptop screen I was very happy I had geek squad protection

Geek squad installed the screen protector on the switch right before leaving the store. He was very helpful and advised us if any problems in the future to be sure to call or make online appt for any problems with the system. Gave us helpful hints on matience of device. Excellent service.

As always great costumer service always have the answer to my problems to my electronics will highly recommend to purchase a warranty for any of your items won’t be disappointed ⭐️⭐️⭐️⭐️⭐️

I bought the two year geak squad protection because just like cell phones it can be easy to drop it and you're kind of screwed. Since I know I am going to use it more as a portable I knew it was smart for me to get the protection and they told me it would cover everything including accidental drops or it getting wet, etc. I would recommend getting it if you are going to use it like I probably will be most pf the time.

After my kids broke our last console, I was so happy I was offered this coverage package this time. I sure wish I had previously had it.

I always purchase an extended warranty especially when the item I purchase is a bit or very expensive. It’s great to have that reassurance. Had to use my extended warranty once and it was easy. Also, an extended warranty can be transferred to a new owner if you sell it within it’s time frame.

I haven’t had a problem, but it’s nice to have the protection, just in case one comes up. I have used the question part when I couldn’t figure something out on my new device and they were very helpful.

This is the best option even though you think you may not need it. I always get the geek squad protection especially with the expensive products I purchase. It helps when something is wrong with an item you purchased because if it can’t be fixed, you can get a new one for a lot less than the price you pay for the protection.

So far I haven't had to use this yet, at least I can have a good peace of mind knowing I have the extra coverage.

As a person who is interested in the latest of Technology it is important having not only support for the latest devices but also having the Peace of Mind of protection in case anything goes wrong.

Two years of protection. I don’t think that I’d break my switch. But if it happens on accident then I don’t have to worry about replacing it if it’s minor. I can just turn it in for repairs.

Have not used it on this purchase but my laptop worked like new when I got it back

Amazing that they will fix your device or whatever it is you purchased even for just normal wear and tear purposes!!

With all those switch problems out there with the dock scratching the screen, warped switch because they're getting too hot and with it being portable its bound to likely get damaged. Never got any kind of coverage for anything ever but with the system seeming fragile and other than not being able to afford another one if it's damaged, let alone it being sold out every shipment; this seemed like a good investment.

I will never buy any products unless I get the Geek Squad protection. The times that I have used it I have never had an issue and they always deliver. This is why I only buy my electronics at Best Buy. Their TV installation services is also cutting edge. No one does it better then them!

This is a great addition for anything for kids. I have had to use this in the past and bestbuy was awesome.

Very happy that I purchased this accident price purchase replacement program. I did use my plan to repair my surface pro Microsoft and get a full replacement on my Samsung wireless headphones

I was taught to always invest and purchase extended warranty products that offered them. I have had to utilize them in the past and the service was great.

The Geek Squad is an amazing group of highly skilled cumputer wizards. My technology is in safe hands with my Geek Squad warranty.