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  • Geek Squad™
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  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Accidental Geek Squad Protection

SKU:
5074805
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Customer reviews

Rating 4.8 out of 5 stars with 2881 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 2,881 reviews

  • Protection that I hope to never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I never have to use this. I dislike paying full price for another item if it breaks

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I wish I didn’t have to go into the store of something did happen to it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • We had to switch it out for a new one because of l

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge leaked and I’m not sure if it was the connection. Everything was replaced and the item was removed.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really difficult to get with these guys but I got to give them credit with covid going on, ...

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • just an option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compare the console price, I feel the protection is pricey. but there's no other options

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Get Total Tech instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I’d known about Total Tech before I bought this.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • In case of damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it was not used this coverage was for those heated moments of game play where frustration gets the better of us...

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the insurance for the device. When I used the insurance, the replacement I received for the controllers was refurbished controllers, stained, don't cradle well with the device and we're heavily used controllers. The device I purchased was over 400 dollars its the OLED mario smash brothers and the controllers were of a high quality. It's disheartening to see how I was sent low quality controllers that are heavily used and were refurbished.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Geek squad add-on for nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet... Not sure if it gives me any extra peace of mind.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it when purchased but it was good to have when Incase something happened

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worst Service EVER!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fighting chance you get them on the phone and when you do everyone wants to transfer you every where and NO ONE wants to help with the issue. I am suppose to be receiving replacement parts there is no update and when you can talk to someone they ask has it been fulfilled. No why would i be calling well then you get transferred and hung up constantly I will NEVER buy extended service again and best buy is just not worth it anymore ! Awful Service

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jess. Thank your for sharing this with us. I'm very sorry about this poor experience and the lack of communication. We'd be happy to dig into this for you. To get started, you can either reach out to your local Best Buy store or call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much about this hopefully they can help when it comes to it.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Lost and found

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even know I had this was lost in emails lost out

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get prompt service because bust buy is a middle man

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give you peace of mind in case they break the electronics. A little pricey.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been waiting for this to come in, and expected it to come for christmas. Id appreciate having an update on where it is now

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good to have aplace to take the product for repair or replace

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • They set up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent couldn't even get fortnite downloaded and other programs I asked

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Hope it covers everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this covers everything as I've found in the past that the geek warranty won't cover most items.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • NOT SURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DIDN'T HAVE TO USE THE PRODUCT AT ANY POINT. DON'T HAVE MUCH TO SAY

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 140, Showing 2,781-2,800 of 2,881 reviews
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