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Customer reviews

Rating 4.8 out of 5 stars with 2958 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,958 reviews
  • Rated 5 out of 5 stars

    GS Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always vital for all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but is a great relief and reassurance to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my switch. I feel protected if anything goes wrong with my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my connection issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent diagnosed my CarPlay connectivity issue as a faulty cable. He listened to me and we went through the connection process sitting in my car. The problem was a broken wire in the cable. He helped me find the correct cable and sat with me while I connected. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have extra protection for EVERYTHING that can happen to your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 year old Daughter loved her Santa gift. She has used it for two years now and we’ve had no problems. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You NEED Geek Squad for every device you purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is incredible! I had never purchased it prior to my children breaking 4 Nintendo Switches. I finally realized how stupid I had been to not use this service! I could have saved myself SO much money! Since my last Nintendo switch purchase I have brought it into geek squad once so far, and they were amazing! There was an issue with my sons switch’s headphone jack, they took care of it so quickly and were so knowledgeable! I will never purchase another product again without getting Geek Swuad protection, it’s a no brainer! It will literally save you hundreds (thousands in my case had I gotten it on my first Nintendo switch purchase) of dollars and give you peace of mind that you and your devices are in good hands! And I’d also like to mention how nice, kind and professional the Geek Squad team is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always happy with the cost and quality of the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank god for the warranty from best buy i will always buy my appliances from here and my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the standard protection services received elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get 2 years on systems so yeahhhhhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just in case, you never know what can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewing this again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved my bacon a few times and am always glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always professional and well informed. The prices for their various protection plans can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heres to hoping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, i wont need it but glad to have it! Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but it's good to know that if anything happens to my switch they can replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price and easy to get, simple steps to be able to protect the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad to have been offered this because accidents do happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to keep the item secured, happy to have this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always responsive and guaranteed replacement immediately

    I would recommend this to a friend