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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2877 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,877 reviews
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for your switch or any console that’s know to break at one point, especially those with kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say it’s a protection plan and yes they work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take this warranty just in case my Nintendo, gives me problem because you never know what’s going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say its a geek squad protection and easier to manage than dealing with the companies warranty system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have purchased a Nintendo switch for a 6 year old boy without this. This gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very readurring to know i have the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any geek squad service, gift is for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family fun for all, the kids love Mario kart. 1234

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Sam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan for the money. It gives peace of mind knowing everything was done properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad if it’s broken they fix it what more do you want. Wish their service was extended just a bit longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a great protection plan one of the best I’ve seen from my past experience and they very good at wait and give you a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad i purchased this . Inwas able to use it and the process was quick and easy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in case of an accident or malfunction and I hope we never use it but I'm glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a two year protection plan. I have used it once and was very pleased

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    ALWAYS GET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty protection is fantastic in my experience. They either fix, replace, or provide store credit for the amount you purchased your device for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a hassle if something goes wrong they stand behind there warranty I always purchase one when buying big electronic items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend buying the protection for electronics. Never a hassle when needed to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear screen great sound love it!………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 yr Warranty for 50.00 more. I haven't had to use it yet. But you just never know if your gonna need it. I would definitely get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for "just in case". So far, we haven't had to use it, but it gives us peace of mind.

    I would recommend this to a friend