Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2877 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,877 reviews
  • Rated 5 out of 5 stars

    Geek squad fixed replaced installed my microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plans. I get them with all my electronics/ appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent costumer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons Nintendo switch broke and they replaced with a Nintendo switch lite Including 2 year protection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the customer service is really nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Explained

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad fully explained to me my new device and it made navigating so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have just in case to break your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for big purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan if you are making a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been so helpful with any electronic service I’ve ever come in for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nintendo Switch Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a person who is so clumsy and knowing that i have 2 years of Geek Squad protection services. It is a such a relief! I’m glad I decided to add to my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for 5 yr olds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the 2yr protection with the purchase of a Nintendo switch. Cant do without another layer of protection when you have young kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get. Kids break things, and products malfunction. Already use this bad boy because the L button on the controller stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will forever buy geek squad on all my devices! 1000% worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have this on all my Best Buy purshases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geek squad protector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs protection so it’s a must buy especially for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have week squa because Who knows what will happen to your switch console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service Very easy to talk to explain everything well in detail great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and try their best to help me with product issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have to get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always reliable. great for all products. can't deny this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when you need it. Haven't used it yet and I hope when i do it good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my switch quickly, They were friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my stove quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my stove quickly,customers service excellent

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mary. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.