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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2877 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,877 reviews
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet for this item.. but in the past this warranty was absolutely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never leave Best Buy without ever getting Geek squad better be safe then sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection with everything we get from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the service yet but it’s nice to know they will take care of you if you happen to damage your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might need it. You never know. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been so wonderful to us especially Matt he always fixes our computer problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have apple care has you backed by up to 2 years no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to make sure it keeps working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always making sure that the product is working to it’s full potential and not breaking down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used this service even though I purchased it. However, its good to have it in case needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wishful thinking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use this, but if I do, I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always good to know that u have a back up plan just i case something happened and bestbuy gives that comfort . Thank you Geek team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need more geeks out there, always willing to help.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Good attention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good attention and service, they clarified all my doubts, I recommend them completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I purchased the extra protection. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad assisted me in replacing my switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My return date was past due(by 1 day) and I’m glad I paid for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good program to have for electronic devices and to have somebody to help when issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very helpful with my scooter by saving me money when i broke or didn't hold air in a tire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers a great protection plan at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection plan on electronics for my son always will recommend this option

    I would recommend this to a friend