Customer Ratings & Reviews

Great price for protecting such an expensive product.

One of the biggest reasons I buy at Best Buy is the replacement plan. This is especially prudent if you're buying your child their first Nintendo Switch. :) I can't imagine what I'd feel if this thing broke and I was on the hook to fix it without any help from Best Buy. I will continue to buy at Best Buy as long as they keep offering their 2 year accidental geek squad protection plans. It gives me amazing piece of mind on tech which tends to be expensive.

Nice to feel good that I’d if something happens to the system

There warranty is top noch never had a problem using it.

Great value! Protects my device for any damage etc.

Bought a 2 year protector plan for my son’s Nintendo Switch. 4 months prior to the warranty expiring, the Switch had minor technical issues. While it was still operational, it started making strange noises. Made an appointment with Geek Squad. They didn’t even bother doing diagnostic testing. They just replaced it with a brand new system! Best warranty EVER!

Haven’t had to use the service yet but it’s nice comfort to have.

I always buy geek squad protection!!! My son is rough with electronics and it has saved me tons of money!!! Definitely worth the cost and better protection than any other company!

Gotta have the geek squad protection to protect my kids electronics.

Covers the screen, and controllers. I found the price reasonable and the coverage time well worth the purchase.

Needed a protection plan for my grandson’s new Switch and this fit the bill. Gave us peace of mind

I love to add protection plans on my devices, Best Buy has an amazing program and helps me find the best way to save money later on

Really fun to play with the family, we’ve played a ton of classics and just a lot of Mario kart. The display has more color than the older Nintendo switch and feels a lot smoother in terms of frame rate. With that being said 10/10 I absolutely recommend this for anyone wanting a different experience to spend with family

If you have kids, I definitely recommend the warranty. While I was checking out, I was hesitant, but the person behind the checkout informed me that it covers controllers too and we have already had a few occasions where controllers have gone flying while we have been playing games on the Switch.

Each visit i have had with Geek Squad has been great. Very knowledgeable and quick responses.

Excelente service! I’m so glad I decided to purchase this insurance for my son’s Nintendo switch! Unfortunately my son used a different charger instead of the original one. Well the system got damaged but Geek Squad took care of it!

The Geek Squad is the best! I had a wine cooler that kept sounding the alarm as if the door was opened. I called the Squad a couple of times to repair the item and it worked for a few months. After owning the item for over 2-years with a 3-year warranty, we encountered the same problem, so the Geek Squad informed me to return the item to the nearest store and they refunded my money in full. We purchased a new wine cooler but a different brand. Thanks!

Really helped and did everything they could to get me a replacement and replace the replacement with and upgrade!

The Geek Squad protection plans are always worth it for me. I get them every time.

helped me with my return to get a replacement fast