Customer Ratings & Reviews

Amazing that they will fix your device or whatever it is you purchased even for just normal wear and tear purposes!!

All electronics in our house is purchased through Best Buy for this reason, hands down. I appreciate the comfort of knowing a company stands by the products in their store enough to give you a warranty that works for you. Not all warranties are equal. I don’t have to ship anything or have the hassle of paying for service and being reimbursed. Thank you BEST BUY!!!

So far haven’t used this but I know it’s one of the best. Compared to target when you need the Allstate insurance is okay but lots of work of filling claims and mailing items. With Best Buy I can just take it to a store nearby.

The insurance policy is awesome! I’ve never had any complicated issues with it! It’s so easy to summit a claim and everybody I have ever had help me with one has been extremely helpful and easy going! I buy all my electronics from Best Buy because of the insurance they offer!

I was the first one in line to get my switch at Best Buy for midnight launch. I couldn't believe what luck I got a defective unit! I usually don't get warranties but I just got my switch exchanged and I bought it without a second thought. Plus the kids use it too so you know how that story goes. Get the warranty on this one. The price is right and it covers everything!!!

The Geek Squad is an amazing group of highly skilled cumputer wizards. My technology is in safe hands with my Geek Squad warranty.

I haven’t had to use the geek squad protection yet but I’m glad I purchased it just for the peace of mind if anything happens I hope that it really will be helpful if Something Happens but we shall see

I'm a fussy guy, so I go through products faster than most people, especially when it comes to games. I've had nothing but good and cooperative service from these protection plans. If you need a replacement part, you'll get one, even if they don't have it on hand. Just find it online, you'll be reimbursed within a couple of weeks. It's best to be prepared. Stuff breaks.

Excellent service and kindness from the Best Buy staff

geek squad coverage is great at our location in Aberdeen NC, they go out of their way to help make sure you are taken care of

This is a great addition for anything for kids. I have had to use this in the past and bestbuy was awesome.

Geek squad is very helpful. Recommend adding coverage on every item you purchase. They’re very knowledgeable and available when called or needed.

Geek Squad was very helpful in fixing and replacing parts for my Nintendo Switch when the joy cons were broken. I was not charged for any repairs, it was fully covered by the insurance.

The quest broke down internally and i was able to take it back to best buy and hand it over they looked it over and handed me new one

Haven’t had to use it so far and that’s a good thing

The Geek Squad Warranty is very good. As much as my Switch is I want to make sure if it gets broken I want to make sure it will get fixed or replaced quickly. This is what this Geek Squad Warranty does!

Have a issue give them a call. Want to walk around aimlessly go for it just dont be alarmed when someone comes helps you figure out what youre looking for leading you with a smile and a lighter wallet

Geek Squad Service has an amazing customer service

Have not used it on this purchase but my laptop worked like new when I got it back

I won't be without my Geek Squad protection! I know they are always just a phone call away from helping me! If I have something come up, they're always there to help! Whether it's for my computer, tv or gaming system, I know I'll get the best help! Plus, having the extended warranty gives me peace of mind!