Customer Ratings & Reviews

Bought a switch and 3 hours later was getting an error code that couldn’t be troubleshooted. Brought it back to Best Buy and got an exchange and decided to get the warranty. 50 bucks now is better than 300 weeks or months from now if it’s already bricking within hours.

Better safe then sorry !! You’re better off purchasing this then regretting later on and just having to spend even more money to replace good thing we haven’t had to use it since all is still good!!

Great company work hard to make customers happy I love work with this company

I always get the extended warranty for items like these, seem to use it and get the money back or new item without paying full price, no brainer.

Having the piece of mind against accidental damage is paramount for your newly purchased equipment. I have unfortunately had to use this service in the past, can attest to its value, and highly recommend Geek Squad protection plans.

great product my son loves it. had a problem with the controls. so far all is good

Gamers both on the go or at home gaming need assistance and assurance that their quality Best Buy gaming device can be tended to when necessary, Geek Squad protect provides these and more! HIGHLY recommended!

Excelent coverage, any problem to make the protection plan valid

They always take care of the items I return when they aren’t working & they do it fast great experience.

I purchased this due to buying my wife a Nintendo Switch & I don’t her to worry about it not working anymore. Having the warranty let’s her know it’s all right. Plus I can go straight to Best Buy & they take care of it

I always insure my electronic products. You can never be too sure. Anything can happen, especially with children; therefore, it is critical that parents should obtain insurance.

I'm not one to normally invest in the added protection, but with best buys version...its worth it! No hassling with sending things off, no receipts to send in. Just take it to bestbuy they check it out and make an instant decision. It's well worth the money!

Glad I got the warranty. The remote on the Nintendo switch stopped working. Brought it back and they gave me a brand new switch. No questions asked and at no additional cost.

The Geek Squad 2-year accidental protection is well worth its cost. I bought a new laptop computer, and the Geek Squad transferred the information from the old to the new computer, saving a lot of work.

I have gotten a geek squad protection plan before and they haven’t failed me yet! This was just for the Nintendo switch. Still in good condition.

Great customer service, timely responses, always detailed instructions

Have not had to use the service yet but im glad to know i have it handy just in case.

great value for 2 years of addicental protection. well worth the investment for the what-ifs!!

Glad to have it hope i wont need to use it. If i do need it one day, i feel confident that they will take csre of the problem

Make sure you always get protection on your purchases over$200 it's definitely worth it it's an investment electronics are not always guarantee