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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2957 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,957 reviews
  • Rated 5 out of 5 stars

    Easy and Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Geek Squad Protection. Ive used it on my controllers and it is so easy and simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used before and provides excellent protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up in case there is something wrong with the console or controllers or something breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use this, yet, but feel very comfortable knowing I have protection for this item that we bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty you have to have them these days. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan was for an xbox headset. No matter the brand, these eventually wear out and malfunction. Mine did and it was replaced quickly at my local Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Get Get it. You don’t get, you’ll regret it. Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have geek squad protection for expensive equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on my electronics. They never give me a hard time getting it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranty for all my items in case of damage by me or wear and tear they always help replace it or fix it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to do is get warranty just because it’s the safest thing to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad if it’s broken they fix it what more do you want. Wish their service was extended just a bit longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaid service is a most for most equipment that you can add it they provide great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50.00 plan but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50.00 protection plan worth getting for Nintendo switch bc a remote can cost 150 along covers everything just take back and they will replace or switch it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case if my cousin is accident prone with his new device. I wanted to make sure he was covered on all sides. I heard the screen is very delicate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were helpful and very kind. i was amazed with a wonderful service provided to me and wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your investment, it was a no brainer for me but the protection plan for only $50 for 2 years includes exchange for brand new system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say its a geek squad protection and easier to manage than dealing with the companies warranty system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a two year protection plan. I have used it once and was very pleased

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great protection for your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. They provide the extra protection on your electronics.

    I would recommend this to a friend