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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2928 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,928 reviews
  • Rated 5 out of 5 stars

    Must have even if you don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents are excellent when getting my stitch serviced they took it and repaired it quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every year I keep up my subscription to Geek Squad so that if and when I have a problem throughout the year, I have a quick go to solution. End up always using them at least once every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance. I have used them a few times and they are great. Things get done right and if it can't get fixed I get a brand new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek squad solves all my issues quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if you purchased devices from bestbuy. Best protection for all your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast install by geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv right were i wanted it quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I can do is get their services. Geek squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used geek squad but doing the review to enter the giveaway lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to do exchanges when your item doesn’t work anymore. I love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have just in case. A lot can happen in 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days I never buy electronics without an extended warranty. This one for the Switch was a bit pricey- $99 bucks, but I look at it like I pay for insurance on my home and car- extended warranties are like insurance for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they are the best service out there for needs when in trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a JBL Xtreme 2 and when I returned to get it fixed they just gave me a brand new one so if they can’t fix the part they’ll just get you a new one or reimburse you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the geek squad protection for my lap tops several times , and I think it is a great way to maintain them , also most of all they are right there if you need help with a problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my tv, put the legs in, put it on my stand, and turned it on to make sure everything worked good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me connect my devices and did it in a short amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has the best customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and always communicate what they do to solve any problem thrown their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan on Nintendo Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this switch for my daughter, she loves it! I haven’t noticed any issues with it and I plan on buying more in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best thing to do for my investment. I hope no need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers water spills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my kids loves electronics, but they don’t seem to like him...with that being said, this insurance is a must after a Nintendo switch simply did not make it after a water spill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Nintendo Switch screen started shorting out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident protection saved me from having to get a new switch! geek squad sent it off and i had it back fixed in about a week! definitely dont buy a pricey electronic without getting protection

    I would recommend this to a friend