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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2928 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,928 reviews
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son got his Nintendo switch. Controller was damaged about a month later. Took it to the store. Customer service employee switched it out for me. Easy and fast experience. Exactly what I expect from a good company. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals and cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will be there all the time when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra worth getting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use the Geek Squad service, but it appears to be worth the money if we do end up needing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shelly’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad that I purchased this plan alone with my purchase. Excellent and it give you a peaceful mind knowing that you have support if something occurs with your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge and helps with all ailments and questions, comments, concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help when I need them the most!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me a lot, thanks to the fact that accidents happen, you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had geek squad on a lot of products also a great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does an amazing job. No complaints from my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you need it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when things suddenly take a dip and end up in pieces. I would recommend this insurance plan when purchasing something electronic for your kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have in my opinion for electronics very good warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary for for a child even adult to keep the fun going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer was fixed quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in EXTREMELY handy. I dropped my computer and they fixed it without giving me any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No extra process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Registration was automatic with purchase which is super convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Technicians Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The times I had to fix any of my devices, they were very professional fixing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely accident prone, so i knew i needed this and its worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan in case anything happens. You never know with a young child!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store, really helpful. Was able to purchase Christmas gifts

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A Must Buy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan. It's a must, and less hassle than going through the manufacturer

    I would recommend this to a friend