Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2928 reviews
(2,928 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good for new hardware.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Generally I don't bother with protection plans, but when it comes to newly released consoles and other hardware that may have unforeseen issues, I like the peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The warranty really is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These warranties have saved me so many times that I never buy anything without one.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the coverage geek squad has given me. My tv broke a few yesrs back and i was still under the geek squad warranty and they were able to replace it after coming out and not being able to fix it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, is a must for any device you may own.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Plan is the Best—Unmatched Expertise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say enough great things about my Geek Squad Protection Plan! It’s been an absolute game-changer and one of the best decisions I’ve made for my purchases at Best Buy. Knowing that I have access to the amazing Geek Squad team gives me complete peace of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
First time buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first time getting geek squad protection. When we need to use it I’ll update.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used this, but if i do need it, I'm sure this will come on handy!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service! I enjoy shopping at this location.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Do it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the protection plan. Best buys protection plan has proven worth the money 99% of the time and i would never suggest otherwise.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Peter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is important to have warranty because you never know what might happen.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A no brainer if you have kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy charges nearly the same as Gamestop for a protection plan. The big difference is that Best Buy is selling an accident protection plan, while nearly everyone else is selling an extended warranty. An accident protection plan covers mishaps, where an extended warranty covers issues with workmanship that you somehow didn't notice during the manufacturer warranty period. I have kids, so I know which of those two is most likely to be an issue. Even if something did go unnoticed, it would be easy for an extended warranty to blame it on the scuff marks I sure these portable systems are going to receive in my kids hands. After all, even though my kids have miraculously not dropped theirs yet, I see adults drop and break cell phones all the time. If you're buying electronics for kids to use, this is your best bet.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy peasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy peasy. Makes me feel better that I have this in case something happens
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad warranty is totally worth it. It isnt a third party warranty which is unique in the industry.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
All my major electronics are from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are the best ,they give honest advice and recommendation.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Breath of the wild is wild!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the Zelda edition. Controllers have designs on it. If you’re a fan this is a must have!
I would recommend this to a friendRated 5 out of 5 stars
extra protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never purchase anything without a warranty no hassles easy to return if a problem arises
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yo need to protect your system for accidents and for that you need to buy this
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son dropped his Nintendo in the water and geek squad was so helpful and it was a easy process it didn’t take long for them to ship it and ship it back to us it took only a week great service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switch 2 messed up and was able to get it replaced very quickly
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-Year Accidental Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Phephe. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.


