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Customer reviews

Rating 4.8 out of 5 stars with 2949 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,949 reviews
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was top-notch. Employees were extremely customer friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy protection plans for everything I purchase and when needed to replace anything, it’s very easy and smooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two year accident protection. There isn't much to write about it, other than whenever ( hopefully never) something happens, that the protection will be fulfilled with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always, no problems at all. Fixed the problem with no hassle or hang ups.. would definitely recommend getting the geek squad for other purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have for those unsure future on expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is great with the protective plans that are in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are the best and help with anything and everything I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection. Very well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a better option for than all the other stores which has protection plans for less than two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investments it’s worth the peace of mind !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good deal big discount price. Sound good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer if you have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy charges nearly the same as Gamestop for a protection plan. The big difference is that Best Buy is selling an accident protection plan, while nearly everyone else is selling an extended warranty. An accident protection plan covers mishaps, where an extended warranty covers issues with workmanship that you somehow didn't notice during the manufacturer warranty period. I have kids, so I know which of those two is most likely to be an issue. Even if something did go unnoticed, it would be easy for an extended warranty to blame it on the scuff marks I sure these portable systems are going to receive in my kids hands. After all, even though my kids have miraculously not dropped theirs yet, I see adults drop and break cell phones all the time. If you're buying electronics for kids to use, this is your best bet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for new hardware.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally I don't bother with protection plans, but when it comes to newly released consoles and other hardware that may have unforeseen issues, I like the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coverage geek squad has given me. My tv broke a few yesrs back and i was still under the geek squad warranty and they were able to replace it after coming out and not being able to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan is the Best—Unmatched Expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough great things about my Geek Squad Protection Plan! It’s been an absolute game-changer and one of the best decisions I’ve made for my purchases at Best Buy. Knowing that I have access to the amazing Geek Squad team gives me complete peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Chick fa la just have customer service figured out. Thank you for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont sleep on this. I put this on everything that i can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad always come thru in the clutch. Any issue, they resolve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Phephe. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, and added protection for my purchased items.

    I would recommend this to a friend