Customer Ratings & Reviews

These warranties have saved me so many times that I never buy anything without one.

We always get our electronics from best buy. They have the best warranty for electronics we have yet to find. Most warranties will not cover accidentals on items such as screen cracks or drops and water damage ect. Best buys warranty does. We haven't had to use the service were normally pretty good with our electronics but were very worried getting the new Nintendo Switch as all new systems can have flaws and issues. It will be much easier working with Best Buy if something goes wrong than with Nintendo after seeing others issues with dealing with Nintendo. Not only do they usually carry anything electronic that we want but they will price match competition as well. And you get points to redeem for gift certificates. Stack those with credit card incentives weather using best buy or your choice of others. You could get a good amount back. If your going to spend the money anyways might as well get points on the purchases and protect the items with good warranty.

I always buy the protection plan. Best buys protection plan has proven worth the money 99% of the time and i would never suggest otherwise.

I’m Best Buy offers a protection plan but I wish it covered 3 years (which is available online from Amazon). The Amazon price for the Nintendo bundle and their 3 year protection plan were both cheaper! But I prefer purchasing electronics from a local (brick and mortar) store where I can easily go for repairs-it’s much more convenient.

This is our first time getting geek squad protection. When we need to use it I’ll update.

Great service, is a must for any device you may own.

It is important to have warranty because you never know what might happen.

Great customer service! I enjoy shopping at this location.

My son dropped his Nintendo in the water and geek squad was so helpful and it was a easy process it didn’t take long for them to ship it and ship it back to us it took only a week great service.

The geek squad warranty is totally worth it. It isnt a third party warranty which is unique in the industry.

Easy peasy. Makes me feel better that I have this in case something happens

never purchase anything without a warranty no hassles easy to return if a problem arises

These guys are the best ,they give honest advice and recommendation.

The 2-year accidental Geek Squad protection plan is music to your wallet if you (or various family members) go through earbuds more often than the car gets washed! The earbuds we prefer cost between $20 and $30. With regular (daily!) use, those delicate wires just give out within 8 months to a year. With the Geek Squad protection plan, you just take the dead ones back to the store and exchange them for new ones--that's sooo much better than paying another $20 - $30 when you have several family members to buy for. Yes, we could buy cheaper 'buds, but the sound quality just isn't the same--especially for the audiophiles in the household. I don't buy protection for my personal pair because I just don't use them often enough (I've had the same pair for over 2 years), but for the rest of the family, it's a no-brainer.

I haven't used this, but if i do need it, I'm sure this will come on handy!!

Yo need to protect your system for accidents and for that you need to buy this

Haven't had a need to use the extra service yet. But it is good to have peace of mind because the game console is used by kids who may not be very careful with it.

Bought a 2 year protector plan for my son’s Nintendo Switch. 4 months prior to the warranty expiring, the Switch had minor technical issues. While it was still operational, it started making strange noises. Made an appointment with Geek Squad. They didn’t even bother doing diagnostic testing. They just replaced it with a brand new system! Best warranty EVER!

Switch 2 messed up and was able to get it replaced very quickly

One of the biggest reasons I buy at Best Buy is the replacement plan. This is especially prudent if you're buying your child their first Nintendo Switch. :) I can't imagine what I'd feel if this thing broke and I was on the hook to fix it without any help from Best Buy. I will continue to buy at Best Buy as long as they keep offering their 2 year accidental geek squad protection plans. It gives me amazing piece of mind on tech which tends to be expensive.