Customer Ratings & Reviews

Love the system and very nice to use very easy to use

Great protection for my new device. Thank you Best Buy employee for recommending it.

I always buy geek squad protection!!! My son is rough with electronics and it has saved me tons of money!!! Definitely worth the cost and better protection than any other company!

Best warranty experience I had with geeksquad. Best Buy has made a good investment with working with geeksquad

Excelente service! I’m so glad I decided to purchase this insurance for my son’s Nintendo switch! Unfortunately my son used a different charger instead of the original one. Well the system got damaged but Geek Squad took care of it!

Great team of guys worked hard and very polite and got the job done

Best products hamdsdowm replaced whole table and gave money.

I typically don't buy extended warranties; however, I was glad I did this time, since my expensive TV failed within the Best Buy warranty period and it couldn't be repaired. Best Buy replaced the TV with a comparable model, also expensive. I purchased a protection plan for the new TV as well, because the previous plan really saved me quite a bit of money. The Geek squad delivered the TV and set it up with all by devices. They were very professional and walked me through all the features of the new TV.

Geek Squad Protection is the Jedi Council of gadget protection plans. If you want your devices to live long and prosper in the digital galaxy, this is the plan you're looking for. Trust me, you'll feel like the chosen one every time your gadgets are under Geek Squad's watchful eye

When I bought my Switch, I knew I had to add the protection plan. Although I haven’t had to use this particular plan, as the Switch has worked well over the past two years, I have had to collect on protection plans for other purchases and was able to do so without any problems.

I rest easy with the purchase of a kids handheld. I haven't needed to use the service, but it's a huge relief to know that I have help if needed. I've utilized geek squad in the past, and will regularly utilize their service with Best Buy purchaces.

They always do a great job. Went above and beyond to fix any issues.

Guys dont take a chance and not buy the 2 year geek squad service pack. I made that fatal mistake awhile back with a computer monitor that i purchased elsewhere and had a lot of trouble to get a new monitor. I have learned my lesson you should learn from me and get the geek squad.

Love the new switch 2, bluetooth compativle and way better graphics

I would definitely recommend the insurance. I am gladly that I purchase it.

Covers the screen, and controllers. I found the price reasonable and the coverage time well worth the purchase.

Great customer service very helpfully and understanding

So far I have not needed to use this service. Hopefully I will not. But it's nice to know there is some type of protection for our device. This service was about the same price as the ZAGG screen protector alone and this service protected the whole device, not just the screen, so opted for this over the ZAGG.

Needed a protection plan for my grandson’s new Switch and this fit the bill. Gave us peace of mind

love it I will never not have geek Squad when I buy items.