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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2902 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,902 reviews
  • Rated 5 out of 5 stars

    GREAT SURVEY:))

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel so safe when i buy things from Best Buy, lets me be confident in taking my things without having to be overprotective because i know they have my back. GREAT SERVICE 10/10 RECOMMEND!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the last time I was in a mood for the first two weeks ago and was really excited about the job offer for a new perspective and was wondering what the would like for the first place in a mood that is in a bit more fun and is not charging you a little bit of the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me want to be part of the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comes in handy when having a problem. They’re always one call away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having the Geek Squad within reach is comforting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to reach out to the Geek Squad yet, but it is a great feeling to know that we can if worse comes to worse and we can't figure something out on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this to everyone who shops for electronics!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love Geek Squad Protection Plans

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service was sold as ADH Accidental Coverage which paid for itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do it to Future-Proof your tech…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’m unfortunately prone to accidents, this is a must have. For example, I somehow accidentally deleted the software on a MacBook that needed to be reinstalled for $100, which I wouldn’t have had to do if I had geek squad coverage….better than dropping laptop and having it shatter to smithereens at least

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be safe and get Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the coverage it’s worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad is perfect and it comes in handy if we need it or when we need it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but when i purchased my switch i was able to see them in action at the store. They all looked very professional and well-mannered. They took time to explain things to thier customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase this for my sons' Nintendo Switch in hopes that it would cover any damage that may happen with it but so far, we haven't needed to use it. However, it's good that it's here if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an electronic for a child…. a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for electronics is a must if you have kids who don’t understand electronics and water don’t mix, and if you have others you dont know if they are clumsy or not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. It is the best. Pick one up if you can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better safe than sorry dont risk passing on the coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful knowing that you have support available if you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this accidental Geek Squad protection plan simply because I have purchased Geek Squad protection plan for my computers and I am very much satisfied with the service they offer. Also with this item being a hand held item I felt like at any time and circumstance he could possibly drop or crack it. Hopefully this will secure his game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is warrantys worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service no questions asked for the most part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money and get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have chosen the geek squad it has been a money saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Geek Squad Than Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but because electronics have their issues out of the blue I am glad I purchased it knowing things will be covered and I will be stress free.

    I would recommend this to a friend