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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2912 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,912 reviews
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best warranty I have purchased!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad usually works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hmm, not sure what I bought this for? now I gotta look into it since I don't see any relevant purchases. maybe I got suckered? however, I will attest that the service from BB and Geeks is usually pretty good, so I won't complain. their service does take FOREVER to fix things, but it's usually better than spending another couple hundred bucks on new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. You must get this. Anything can happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price seemed ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the geek squad yet but hope all is well when I do! Price seemed ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the protection its so worth it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always purchase the extra warranty so no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the screen being sensitive you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this warranty. Feel so great and happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan haha! Accidents happen. The kid broke his Switch. I was able to bring in get it replaced pretty easily. Little tip always make sure you take out the games and memory card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection plans are always worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection cant go wrong with the protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for short term to help fix any problems that may arise from the device and good customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get protection its not the most durable device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great just wish i could mount it to the t.v like the standard switch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad - can't go wrong to have a piece of mind, even if it's only 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful and super helpful, would recommend, peace of mind if something happens to device

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not all the same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up using this on my Nintendo Switch. It was buggy even after erasing and update, had joy con drift, battery quit working and had to stay plugged in. I figured they’d credit me like they normally do when using geek squad and a product clearly fails OR replace it which I was totally cool with. Would’ve been happy with a refurbished one even. But instead they sent it in? I thought it was fixed but it still has issues. Screen randomly flickers, I think they replaced the battery because it’s better, still stick drift. And now it sometimes doesn’t read games. Before I purchase geek squad again for an item I’ll be sure to figure out what the policy is using it on that item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed insurance for accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage seems like it will cover accidents per store team member

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful i would defintly recomend getting this if you need protection on your devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it but it was nice knowing I had the protection if something broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always stood by the product that I was insuring. A must have for life’s oops

    I would recommend this to a friend