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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2912 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,912 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it. Never had to use it so far. Very nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security why not right?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but always great to know its here if i need it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 4 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt more secure when i purchased the 2 year warranty for my switch .

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We really appreciate it. I'm the same way and love buying protection for all my products. If you have any questions, please feel free to reach out by all means!

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product seems to work fine so far as well as the price is ok, kids love it for gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after I bought the Nintendo switch. Hoping to never need to use it but with all electronics a little peace of mind never hurts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it a expensive protection plan , it does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always want to be worried Free. Get your warranty for your devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup plan for these types of items when children involved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not had to use...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy these but with the switch I was unsure how fragile it is. Plus it's a hybrid console so I wanted it protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this for my Nintendo switch because I'm using it portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to get anything replaced or fixed yet but the squad is good at what they do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I Feel Scammed!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Nintendo Switch OLED(white) , so I thought it was smart to purchase the 2 year acidental geek squad protection plan. One joy con broke off from the unit, I took it in to Geek Squad. They sent it in for repair and determined the joy cons needed to be replaced. I get the joy cons in the mail and attach them back to the unit and then attempt to attach my shell case again for protection. Well, the case now doesnt fit on the joy cons. The joy cons I received are not by Nintendo, they are aftermarket, they will not attach at all. I go back in to Geek Squad and was told its nothing they can do, if they send them back in, they will send another pair of aftermarket joy cons. The 2 year protection cost $60, new Nintendo joy cons cost $80. So, I either pay $80 for new non- matching color pair of joy cons ao that I can attach my case or go witout a case with these oversized aftermarket white joycons. I couldve saved money and bought new joy cons, instead I purchased the warranty for a peace of mine, and I got everything, but that. $60 gone down the drain. SCAM.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went over great with this protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need one of these, they can be your best friend in the world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the Geek Squad much but when I have they are knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. You may never need it but if you do you'll be glad you did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sold by a bestbuy employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good customer service very helpful strongly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i was so secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel so secure with this coverage and feel like i can do anything with my consule

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when you need it. Nice to have if you have little kids and just never know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey but I'm glad to have peace of mind as often as they play with this.

    I would recommend this to a friend