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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2912 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 2,912 reviews
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. Better to have it and not need it than paying twice as much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy warranty because you never know what’s going to happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made a perfect christmas present for a Teenager.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job. Left my place clean. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth getting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to have this plan with no worries

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer support is good but take you more time than expected even if you have a date, then the waiting time is really long for whaterver reason you have problems with your divice is 2 weeks waiting min. It was better the best buy guarantee than this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2 year accidental protection on my Nintendo switch and glad I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It covers my items

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers my items I purchased, for it is about to run out though and never used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I always buy this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the 2 year geek squad warranty has saved me multiple times. I always get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great quality, good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, good deal, and recommended on any purchase for sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this when you purchase items for grandchildren

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten good service through the geek squad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year accidental plan for our Nintendo switch. In the first year the Switch’s cord and port went bad. They did make the repair and stated afterwards, that the repair was more than the value of the game unit. So, they cancelled our plan. Why was that? When the plan says 2 year accidental coverage. It was after the repair we began buying game cartridges for it and there it doesn’t work with them. We have to download all our games.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bad otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is loose on the phone and isn’t the normal otter box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice................................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my kid enjoyed it really happy for it ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know as an insurance and ongoing delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful answer all my questions and help me with everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents get our computers up and running. Really great with the laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Automatic Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every I make, I will always get extra insurance

    I would recommend this to a friend