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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2912 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,912 reviews
  • Rated 4 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice plan to have in case something goes wrong with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek Squad fix my Nintendo switch with no proble.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad did a good job finding out what was going on with my device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better Safe Than Sorry Better Safe Than Sorry Better Safe Than Sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents r always there for any needs or concerns that I have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection plan because it replaces my broken items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy for any electronics, will regret not getting this protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my Nintendo switch havent had to use it yet but i am at peace knowing i have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    come in handy glad I was able to get the protect I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's geek squad. They are good at what they do for the most part.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products to use I will use this in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have! Must purchase for backup

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with feek squad and the oxnard best buy location . I bought my sons nintendo on Jan 5th 2021 along with the 2year geek squad accidental plan. Had my sons nintedo fixed, not replaced, 1 time and some how some way my plan gets cancelled. No where on the fine print of the geek squad protection plan does it say the plan is to get cancelled after 1 use. Ive tried going into the oxnard location to show them that my plan is still active and they turn me down. Ive called and theyve transferred me to geek squad and their phones don't work. I call myself and I get the same thing. Its my 1st and last time buying anything from BestBuy . Im so frustrated!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great service for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great and very insightful about the service that I purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection use to be better, I believe it used to cover actual accidental damage before but now it only usually covers technical problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case of an accident. Have used in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pants were 99% polyester. And they didn't put them on one leg at a time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a seven year old you are better safe than sorry with something this expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to gave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found issue with phone hut GIS not have the part in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect all purchase items and you be happy you did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grant is the best. Keep up the great okay that it.

    I would recommend this to a friend