Customer Ratings & Reviews

Love the agency and customer s Support provided. Easy to access.

Ask for recommendations. They give out good, in-house and out of purchase Replacements or upgrades.

I have always and will always continue to buy best buy, warrantee as is one of the best ones out there. Specially when buying electronics because you never know when they will break down.

Geek squad installed the screen protector on the switch right before leaving the store. He was very helpful and advised us if any problems in the future to be sure to call or make online appt for any problems with the system. Gave us helpful hints on matience of device. Excellent service.

This is the best option even though you think you may not need it. I always get the geek squad protection especially with the expensive products I purchase. It helps when something is wrong with an item you purchased because if it can’t be fixed, you can get a new one for a lot less than the price you pay for the protection.

Great Warranty you just should let customers know what they need to save for warranty

Haven't had the chance to actually use it on my most recent purchase, but the Geek Squad workers have been helpful in my prior purchases where I got the protection plan.

I got a geek squad protection plan for my new switch so now im not afraid of what i will do if it breaks. I feel a lot better knowing they will help fix it

I always purchase an extended warranty especially when the item I purchase is a bit or very expensive. It’s great to have that reassurance. Had to use my extended warranty once and it was easy. Also, an extended warranty can be transferred to a new owner if you sell it within it’s time frame.

As always great costumer service always have the answer to my problems to my electronics will highly recommend to purchase a warranty for any of your items won’t be disappointed ⭐️⭐️⭐️⭐️⭐️

Opted for this additional protection plan for daughters new switch. Affordable protection plan in case daughter drops it or other accident occurs.

With all those switch problems out there with the dock scratching the screen, warped switch because they're getting too hot and with it being portable its bound to likely get damaged. Never got any kind of coverage for anything ever but with the system seeming fragile and other than not being able to afford another one if it's damaged, let alone it being sold out every shipment; this seemed like a good investment.

I haven’t had a problem, but it’s nice to have the protection, just in case one comes up. I have used the question part when I couldn’t figure something out on my new device and they were very helpful.

Best thing ever! Haven’t had to use it yet, but when I broke my laptop screen I was very happy I had geek squad protection

As a person who is interested in the latest of Technology it is important having not only support for the latest devices but also having the Peace of Mind of protection in case anything goes wrong.

I will never buy any products unless I get the Geek Squad protection. The times that I have used it I have never had an issue and they always deliver. This is why I only buy my electronics at Best Buy. Their TV installation services is also cutting edge. No one does it better then them!

Two years of protection. I don’t think that I’d break my switch. But if it happens on accident then I don’t have to worry about replacing it if it’s minor. I can just turn it in for repairs.

Having an item protected is very important. It saves money in the long run

After my kids broke our last console, I was so happy I was offered this coverage package this time. I sure wish I had previously had it.

Very happy that I purchased this accident price purchase replacement program. I did use my plan to repair my surface pro Microsoft and get a full replacement on my Samsung wireless headphones