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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2902 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,902 reviews
  • Rated 5 out of 5 stars

    A back up plan that's worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a firm supporter of their protection plan, even though over the years the levels of efficiency and customer satisfaction have waver. When the protection plan is on it's on and when it's not it's not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I would definitely recommend, got it for my brother and he loves it!! Very good graphics too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy a 2 year warranty is offered have not had to use it yet but feels great to know it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection hehe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan for switch because my daughters broke my roommate got her and i constantly was getting stuff for it. They ate great and handle things anytime ive had issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have just in case. I have 4 boys, so having some level of protection for their devices is paramount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, my Nintendo Switch stopped charging after a year and they gave me a new one at no extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase all my electronics at Best Buy and add the Geek Squad service. It has paid for itself for other products that I have purchased in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes in clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy with electronic devices. Especially if the item is for a child, you will definitely need this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first switch, Glad I waited 6 models later!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait a week to receive my unit but very pleased that I was able to get this special edition. Worth the wait the same new generation with a better look! Let’s see how this battery life goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that my purchase is protected- my son has dropped his original Switch several times and so we purchased this product protection to be safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always available to help and always fix problem before I leave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money , Spending allot can be difficult but this is worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a little assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful to have the Geek Squad in your corner. This will help you technical support and to get it started. It's always good to have backup and insurance just in case something happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver to a must have on purchasing item online. It is safe and less stress to have and re assurances in mind. Having this is important to have at all time just Incase. Accidents do happen a lot and we want to be guaranteed we have something to fall onto.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my protection plan thinking I wasn’t going to use it and came to find out my Nintendo switch had programming issues and they were able to assist me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ERS bday gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed Nintendo Switch problem in store, crashed no fix. Complete replacement for lastest Switch. Fantastic customer service, and knowledge. Very pleased. Hope they keep that standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use it for the Switch, but it's been helpful with other products I've bought before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the extra money. They always take excellent care of me. I have had to use this protection plan twice to replace my son's switch and many joycons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally never use geek squad but I haven’t heard much for bad things about them and air walking you some help sometime even if it’s simple question you need to ask they have been always helpful for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! For good take care also this helpful for take care my game

    I would recommend this to a friend