Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2903 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,903 reviews
  • Rated 5 out of 5 stars

    Worth It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t ever hesitate to get the geek squad protection plan. It is worth the money ten times over and even if you never use it the peace of mind is worth it. I’ve got smaller kids so knowing I’m covered if they accidentally break something puts my mind at ease when they are playing this without me in the room with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PURCHASE, I don’t have to worry if something is not working, they will fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have my products protected by Geek Squad. Never know when u need the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dudes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues with my nintendo switch definitely a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ptotection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a super sevice that they oofer to the client,and good price for you 2 year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance protection, wise investments. With newer appliances more technology greater , expensive issues might have. Just ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, if you need the best warranty this is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than to secure a new system you never know what happens drop cracked screen right email function either cough up another 300 for a new one or use your insurance that you buy from geek squad and get a repaired annoyed your cost a no-brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nintendo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product my son loves it. had a problem with the controls. so far all is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, if you want something for longer than 2y

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase if you plan on using your product for more than 2 years Get a new replacement for 10% of the cost of the orignal _ or Face value towards like Item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully I Won't Need It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet (and hopefully won't), but for everything the protection covers over a 2-year period, it felt like a really good deal—especially since it covers the Nintendo Switch, which would be hard to replace otherwise if something happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your tech is a mist purchase from Best Buy’s. You can just take your device to one of their store if you having issues and they will start working on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have with every purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up, never had an issue with replacement or repair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service has been great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The minute COVID hit and we were required to stay home we had two computers have problems and of course no where to go for repair. Yet, we were able to get the Geek squad on line and they were able to fix one of the issues via the internet. It was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his switch. Definitely recommend it as well as Best Buy. The customer service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. They’ve replaced several items and I’ll always buy the protection on my expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my remoted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought at first that I wouldn’t use this plan but it has been there for me so many times both at the store and in my home. The quality of the service and the savings has really paid off. Plus the techs really care and know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get this with our last Nintendo switch, definitely lived here about that. My son flipped her switch into a faulty cord and it turned into a paperweight. Didn’t have the buyer protection, just bought a new one and made sure to get it this time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I’ve seen all year and I’m so happy for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service yet but im glad to know i have it handy just in case.

    I would recommend this to a friend