Customer Ratings & Reviews

Everytime we needed to take something to get repaired the people were really nice and knew what they wore doing

Agents are always kind and knowledgeable, very easy to deal with

Geek squad has always been great with customer service and getting my electronics back to me quickly ! Highly recommend.

Once again. Having Geek Squad protection, for the Nintendo switch, that the 7 year old Grandson plays with is a smart investment. Covers breakage, and other problems that may pop up.

Best bang for your money. Have been getting this for my kid with everything i buy for him any time he breaks his stuff just take it in to Bestbuy and they just give u the gift card for the amount u bought it for easy to use no question asked.

My 9-year-old son dropped his Switch and one of the joycons was damaged. Since I purchased the insurance, we went to BestBuy and the process is easy and quick. He was able to get a brand new set of joycons that were shipped to us in about 3 days. Great insurance for a portable system like the switch.

great value for 2 years of addicental protection. well worth the investment for the what-ifs!!

honestly you can't go wrong with geek squad I recommend for everyone to purchase this protection with anything and everything you buy! worth the price and if you ever have issues a geek squad agent is always there to help!

We love having the extra Geek Squad protection since our grandson is 5. If he happens to have any issues with his gaming device they can fix or replace it and we don't have to keep buying the gaming devices which saves us a lot of money.

I have not had to use the protection plan, but it gives me a great peace of mind when my 6 year old travels with his Nintendo Switch. I am not worried about him damaging it because I know it is covered. Thanks Best Buy!

I bet there amazing, but i had returned my purchase. Just trying to win the gift card. Wink

very good games my children love them,so far no errors

They always take care of the items I return when they aren’t working & they do it fast great experience.

Best buy has the best protection service ever! Affordable and reliable! I had a tablet that once broke on me that had geek squad protection. When I went to best buy, you know what they told me.... "GO PICK OUT A NEW ONE"... NO QUESTIONS ASKED. I will always get geek squad protection plans on anything over a $100.

I have always bought my electronics here and purchase the warranty for them. Had some issues, and they were always glad to gelp

Love the guarantee and the protection...it certainly dose its job

For any tech related purchase gets the extended warranty every time

Without a question, Best Buy has the best warranty plans. Never had an issue with anything from a keyboard to $3,500 camera. Highly recommended.

I never used this, and I hope never have to do it. Bc my product still Working perfectly

Would highly recommend if you travel a lot or think you might damage it when playing with it, I fortunately didn’t need to utilize it.