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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2903 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,903 reviews
  • Rated 5 out of 5 stars

    Great value if you use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the protection plan at Best buy, they have usually replaced, repaired anything that I have a protection plan on. Great value when needed and used. Would by on things like gaming systems, laptops or computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty plan replaced my grandson's Nintendo Switch. He dropped it and the screen was damaged. Took the switch to the Geek Squad and received a voucher for a brand new Switch in the box. Needless to say I bought another protection plan just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best technical service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This it’s essential when your child’s are too young, I’m talking with experience…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and good customer care service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was trying to put his Nintendo switch on the shelf to hide from his sister and he dropped it tonight. Luckily I got this protection so I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said it before I will say it again. GET PROTECTION PLAN. gracias

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really cant beat the geek squad protection. Its very easy to getva warranty replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch Lite had a charging problem. The repair process was as easy as making an appointment, dropping it off, and then watching the repair process with tracking online. They couldn't fix it and sent me a new Switch Lite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind the two-year accidental protection provides. The gift was for a household of three children so accidents are bound to occur. Luckily haven’t had to utilize this protection plan yet but very happy to have it as insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must, especially if you have kiddos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know that I have protection on my high dollar item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated this coverage 5 stars, just for the coverage description. I haven’t had to use it & certainly hope I don’t have to! Purchased for the Nintendo Switch I recently purchased, better to be safe than sorry...especially in 2020!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, strongly recommend this as insurance. nobody knows what's gonna happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad Best Buy offers geek squad ! I like that I can take my Nintendo to get fixed anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already broke it but I am so glad I bought this coverage. Taking it tonight for repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it hope i wont need to use it. If i do need it one day, i feel confident that they will take csre of the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't say enough of good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love geek squad! I will only go to best buy to get electronics for this very reason. Fixes the issues I am not the one having to send off the equipment to get fixed. And if. And if not able to fix they will replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use, but I like the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty for items like these, seem to use it and get the money back or new item without paying full price, no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has me protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should come in handy one day and will be happy to use it

    I would recommend this to a friend