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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2903 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,903 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a geek squad protection plan on anything that it’s offered for you never know when an accident can happen or when something just stops working recommended times a 1000

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has the best customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and always communicate what they do to solve any problem thrown their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have even if you don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents are excellent when getting my stitch serviced they took it and repaired it quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to send in my switch to get fixed but when they couldn’t I was able to get it replaced and get another warranty for the new switch when my warranty was almost out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this program!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have the added protection in items! We love that we know our items are covered by some sort of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use their service but have peace of mind knowing they will take care of us if need to. Any previous experience has been positive - very nice, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pays for itself. I have had so many things done and when I get a receipt saying paid it’s the best feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have in my opinion for electronics very good warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had geek squad on a lot of products also a great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary for for a child even adult to keep the fun going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does an amazing job. No complaints from my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of relief and comfort by having geek squad protection. Would definitely recommend for your pricey electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan for tech, highly recommended to get for everything you’d buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when stiuff is gonna go wrong If I remember correctly it covers the dock the switch itself and and replacement of the controllers. All covered for replacement at least once. even on accidental drops and spills. so pretty darn good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection for all my purchases and has been well worth it. Things happen and it gives me peace of mind knowing my purchase is backed by excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store, really helpful. Was able to purchase Christmas gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extended warranties for everything you buy. It’s such a hastily to buy something and within a year or two it starts giving you problems. With a warranty, no need to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that Best Buy offers a 2-Year Accidental Geek Squad Protection plan. We appreciate being able to have assurance that any problems we may have with the products we purchase from Best Buy will be resolved at no cost over the first two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the reasons i only buy at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any other electronic Device I always recommend getting the best buy extended warranty , If you cant put a warranty don't buy it until you can one of the best warranties you can buy worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my tv, put the legs in, put it on my stand, and turned it on to make sure everything worked good.

    I would recommend this to a friend