Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,905 reviews
  • Rated 5 out of 5 stars

    one of the reasons i only buy at best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any other electronic Device I always recommend getting the best buy extended warranty , If you cant put a warranty don't buy it until you can one of the best warranties you can buy worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my tv, put the legs in, put it on my stand, and turned it on to make sure everything worked good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Switch is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device! My kid loves it although he didn’t even open it till we’ll after the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ,and cover all kind of accidents like when my dog try to use mi Xbox controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Supporting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any geek add on warranty is worth it for a product. Easy replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is the best. They have helped me with products before and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DrMario

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth purchasing for me just for the peace of mind. Now I'm no computer scientist but this will get you out of a pickle. Better leave it to the professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge and helps with all ailments and questions, comments, concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to know we have two year coverage on our switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, Buy the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a nintendo Switch this year, and the sound went out on the device and a joycon started going out on it. Best buy replaced it for me in store with no hassels, Just gave me a new one in the box off the shelf. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for expensive items.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little piece of mind having protection on equipment. It's a must have for expensive electronic equipment where there's a lot of children in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my device right away.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance a company has ever had get geek squad protection !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely accident prone, so i knew i needed this and its worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was concise on coverage for my Nintendo switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary to have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me a lot, thanks to the fact that accidents happen, you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the money! If you are clumsy or have kids around, get the protection! They cover it all! It’s great to know if something happens to my switch I can rely on Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Nintendo Switch in case I have an issue with it. I have bought some products before and with great regret did not have protection for my device. This is a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spent on this it’s worth just in case of accidents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this in case of any accidents. Always better to have it and not use it then to need it and not have it. Specially if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better secure than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind i have ruff kids so if something happens i dont get mad im covered

    I would recommend this to a friend