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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2906 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,906 reviews
  • Rated 5 out of 5 stars

    When the time comes...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it is time to upgrade my new PC, this will come in handy. Very happy this protection is offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that the geek squad gave this option to have a 2 year protection plan. Geek squad has helped many with tech isseues and problems .Thanks guys and girls. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my new washing machine. Awesome value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    u need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this, its a must for kids. very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the Accidental protection for any device, pays for itself the first time you have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my switch console I feel at ease and safe knowing it protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind for a handheld device. Havent had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy o devotion get the protection plan. No issues with my system. But seeing how other brands NEW systems current having some. I feel safe knowing I have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my item. Worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect when device is for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great option. I took my device in to get fixed and had it mailed back to my house. It looked brand new. I could not be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got it if you got kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must to buy the extra warranty if you got kids in your house. I usually buy extra warranty to protect accident that usually got from our kids with the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty for any electronics I buy. I got it for my sons Nintendo switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my Geek Squad protection, is a must! Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a No-Brainer! Get it Everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the Geek Product Replacement to my Total Tech Support service. You can never go wrong adding peace of mind to your new purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good idea to ensure your electronics stay working without having to pay for problems down the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that helped me was really nice when I took my switch in for a check up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy’s protection program. I get it for everything I buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my broken Nintendo Switch controller very quickly with no issues.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jess. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    They should simplify.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for many electronics, however very disappointed in how total protection continues to charge and auto renew services that are supposed to be covered.

    I would recommend this to a friend