Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2907 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,907 reviews
  • Rated 5 out of 5 stars

    Perfect for gamers with kids!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my switch within 2 weeks of buying it because my son thought mine was his and jammed a cartridge in backwards and it was completely covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful when you need them, you kind of have to bug sometimes especially in pandemic. but don't stress they will get to your call and answer all your questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In stock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and they had in stock after i went everywhere to find it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, allows returns, I don't have any complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving a lit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is key when your product breaks Diwn. We were advised it’s $85 to send out and could be hundreds more but with our protection plan it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase the 2 year protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the Nintendo Switch I purchase for a Christmas present. By purchasing it the item is covered. This is the best investment to make.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had issues with my switch controllers kept breaking all year long and they said they fixed it but then it broke again within a few months. Idk I wasn’t hard on them. I played once or twice a month. I think it’s just cheaply made.also they said they fixed the problem many times but finally just gave me a new one. New one hasn’t broken down a whole year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To your protection plan is always good to cover your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It better to have it and not need it than to need it and not have it. They did an excellent job installing all my TVs in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent value for great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says and protects devices well enough, gladly I have not had to use it. Decent Value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan because you just never know what happens in life...customer service is great and easy to make a claim if necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for all Technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek squad service. There are no issues when you return the items and if you need assistance they have the experts assist you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for accidentally damaging for the peace of mind should get one highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get some extra protection for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured its a no brainer with electronics. Well worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and exactly as expected, very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God For the Geek Squad Thank God For the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but the geek squad is always responsive and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go ahead and get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes it simple to get fixes. Would def recommend for any major purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

    I would recommend this to a friend