Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2908 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,908 reviews
  • Rated 5 out of 5 stars

    Ease of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan for ease of mind. No issues with my product, but I think it’s always worth it to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is just a service that is needed with any appliance or tv you get. For peace of mind and security i would advise getting it with and purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranties! I highly recommend you purchase one if given the chance. It’s easy to use and customer service is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me the money to replace my damaged laptop. The protection plan was a really wise investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Helps a lot with high end devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful support to help with my equipment. Love that it helps with products i purchase and gives a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that gives you many possibilities and guidance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got it. I’m always scared of losing or dropping my stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy and quick, employees were super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection Plan for all your needs, I got it for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get for big purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might not get this for the smaller less expensive items that I buy, but I will never get something pricey without also getting the protection. It has saved me a lot of headaches in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have a protection in case one of my kids drop it or break the screen I am not the only one they use in my kids also use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service . They will fix it right away if something it’s not working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet so I'll update when needed and give a proper review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is coo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to cover my warranty on the Nintendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it has warranty but i just dont like how it is only for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't buy better protection than Geek Squad. You should buy it for everything you purchase from Best Buy. You'll be glad you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of damage Nintendo switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and took their time to resolve my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Condole

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter enjoys her switch playing with everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the gaming product. I would highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent used this service for my product yet but i have used on other products and they are very reliable and speedy service

    I would recommend this to a friend