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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2908 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,908 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really pull through and Best Buy is super easy to work with when filing a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and best buy staff are super helpful and friendly. Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with repairs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, it always pays to get geek squad. Their service is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for appliances and electronics and anything expensive. The protection provided is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it. It’s so good. You guy should buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were helpful and very kind. i was amazed with a wonderful service provided to me and wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your devices. There is no better place to take to fix it than where you bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is invaluable. It has saved us so often. There is rarely a long wait and service is quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talked me into it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since switch is tablet & we have small kids in house I thought it best to purchase just in case. I have not had to use yet & hope I don't but have peace of mind now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaid service is a most for most equipment that you can add it they provide great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have Geek Squad protection! Now I can rest easy knowing that I'm covered if the screen on my Switch cracks or if any other misfortune occurs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have kids, then you need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what purchase I always get protection plan. Easy to use great when you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set your mind at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad they carry this option! Cause im doplic! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection and Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection plan adds protection and peace of mind. I highly recommend purchasing it with any electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to help me fix my iPad and get the logs ins I need. Total life saver!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty i bought is an extended warranty to protect my device a little longer than the manufacture warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you want to protect your investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn't you get this? it covers the unit from accidental spills and such!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back me up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with a much needed back up plan.. anything that is backed up by geek squad is a relief

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on my electronica devices and have used and never had a problem with him honoring the guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use this, yet, but feel very comfortable knowing I have protection for this item that we bought.

    I would recommend this to a friend