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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2908 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,908 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a great protection plan one of the best I’ve seen from my past experience and they very good at wait and give you a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty protection is fantastic in my experience. They either fix, replace, or provide store credit for the amount you purchased your device for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recomend purchasing the 2-Year Accidental Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device i really like it and easy to use kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device i really like it and easy to use kids love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take this warranty just in case my Nintendo, gives me problem because you never know what’s going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for your switch or any console that’s know to break at one point, especially those with kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Itchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rear end itches. But this really helped a lot much relief

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say its a geek squad protection and easier to manage than dealing with the companies warranty system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have purchased a Nintendo switch for a 6 year old boy without this. This gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad if it’s broken they fix it what more do you want. Wish their service was extended just a bit longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 yr Warranty for 50.00 more. I haven't had to use it yet. But you just never know if your gonna need it. I would definitely get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great feeling to keep your game protected. Haven’t used it yet but glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the recuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case of and problems that may happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a hassle if something goes wrong they stand behind there warranty I always purchase one when buying big electronic items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a two year protection plan. I have used it once and was very pleased

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great plan for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me sooo many times!! I have use it twice in the last month and will be probably be using it again. I already got my monies worth out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in case of an accident or malfunction and I hope we never use it but I'm glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this just in case. I have used this before on a different device. Geek squad always has a solution. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great idea to have that peace of mind !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranty for all my items in case of damage by me or wear and tear they always help replace it or fix it up

    I would recommend this to a friend