Customer Ratings & Reviews

Mainly purchased for peace of mind. Good coverage.

Hopefully it covers what the customer service says. Just waiting to see.

Geek squad protection is great to have. Especially if something goes wrong

Love the system and very nice to use very easy to use

Most things are better with protection. Give yourself the peace of mind

My son dropped his Nintendo in the water and geek squad was so helpful and it was a easy process it didn’t take long for them to ship it and ship it back to us it took only a week great service.

Best Buy charges nearly the same as Gamestop for a protection plan. The big difference is that Best Buy is selling an accident protection plan, while nearly everyone else is selling an extended warranty. An accident protection plan covers mishaps, where an extended warranty covers issues with workmanship that you somehow didn't notice during the manufacturer warranty period. I have kids, so I know which of those two is most likely to be an issue. Even if something did go unnoticed, it would be easy for an extended warranty to blame it on the scuff marks I sure these portable systems are going to receive in my kids hands. After all, even though my kids have miraculously not dropped theirs yet, I see adults drop and break cell phones all the time. If you're buying electronics for kids to use, this is your best bet.

Best products hamdsdowm replaced whole table and gave money.

Great team of guys worked hard and very polite and got the job done

I would always recommend getting the protection for any gaming system and not just the switch 2

Haven't had a need to use the extra service yet. But it is good to have peace of mind because the game console is used by kids who may not be very careful with it.

Great protection for my new device. Thank you Best Buy employee for recommending it.

This game was a gift to my son for his birthday and the protection plan was a great addition to make sure he can enjoy it for years to come!!

GOOD CUSTOMER SERVICE QUALITY I HIGHLY RECOMMEND TO ANYONE LOOKING FOR EXCELLENT CUSTOMER SERVICE

I always add geek squad serivice to all my product they are super helpful and friend and time I’ve ever needed assistance

Great customer service very helpfully and understanding

They always do a great job. Went above and beyond to fix any issues.

Love the new switch 2, bluetooth compativle and way better graphics

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

love it I will never not have geek Squad when I buy items.