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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2908 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,908 reviews
  • Rated 5 out of 5 stars

    Nintendo stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it in and was replaced got game back quickly. The tech clerk was great and helped use out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a new computer purchase and I’m glad I did because I ended up needing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MAKE SURE TO ALWAYS GET A PROTECTION PLAN BECAUSE YOU NEVER KNOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service but have to be clear with them, in case Of replacement, they will repair my unit, or give me a refurbished unit!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a little extra protection cause you just don’t know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to put warranty on my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty on my devices with Best Buy. The geek squad is helpful & a great investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know when I come to ask a question, I get the answer right away, no hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proctection plan to protect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a protection plan for most of my purchases and have not yet seen any problems with any of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended, I haven’t used as of yet, but BB is great on warranty. Protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are always helpful and walk you through the issues you are having with your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will advice people to take part in geek squad. Will save time and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy warranty (geek squad) always does whatever it takes to make me happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best product protection!!!! And friendly people to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always say this to anybody Best Buy HAS THE BEST WARRANTY. I never shop anywhere else. Best Buy has a hassle free warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know you have this available to you. Few times I've had to use it, has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have protection anytime you buy something that the kids are going to be touching!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it and recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ways had geek squad on all my products and recommend getting it for all your inspected accidents...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen. More often if you have kids. Your fault? Device's fault? Who cares? It's covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch repaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done an amazing job I’m getting my items repaired in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Super easy to work with and very knowledgeable. Must have now a days.

    I would recommend this to a friend