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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2908 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,908 reviews
  • Rated 5 out of 5 stars

    excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent help you with everything and are very patience and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ease of mind of the extended warranty in case anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a better state of mind when I have this on my expensive everyday items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad is very punctual, extremely knowledge of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but i know from friends that its totally worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services you can always count on them and depend on them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help. Messed up a joy con and not even 3 days later, I was helped to get a new one. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get help right away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any questions I have they always have an answer. They fixed my I-watch and my IPad without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if I need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having piece of mind that if I need help it anything happens they are there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If somethings happens is good to have an asome protection like bestby are providing . I'm clumsy so I really need some extra incurance .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have getting geek squad with all my product and it is great and i recommend it great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mommy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when support needed, specially having children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it comes with accidental coverage especially when you buy an item for a child!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, they took care of my product and fix it in a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have never had a problem and have always had amazing service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better make sure you put warranty on your items you never know what might happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them always know the answer or won’t stop until they find it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accident geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy 2 yr protection plan is a great choice to anything you purchase at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use it yet, hope not to have any issues when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty department anywhere

    I would recommend this to a friend