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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 11,957 reviews
  • Rated 5 out of 5 stars

    Luvvliv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were so helpful and professional. Would definitely use service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great when issues arrise, none have happened at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can be said, its geek squad protection, we already have had to bring the laptop in 2 times cus it was acting up but otherwise the service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection you can buy for your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year protection plan from Geek Squad gives me peace of mind because my investment is protected against anything that could happen to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely want to keep this computer working as long as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but I would definitely recommend it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to know that the items I purchase at Best Buy are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use them and they are very knowledgeable about the product they fix. They made me feel at ease whenever I had a question. Thanks geek squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is looking out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I have not needed to utilize the Geek Squad protection. Fingers crossed it stays that way but good to know it is there is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad 3-Year Accidental Geek Quad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to extend warranty on recently purchased Dell laptop. Recommend for laptops, since laptop repairs can be costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection you get from Geek Squad. I always get Geek Squad protection when I buy electronic. It's a piece of mind that my product is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend to buy the protection plan every time. accidents happen and that's why its great to be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having! The Geek Squad technicians are knowledgeable and very patient. This is money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my brand new laptop and destroyed the power button, it didn't cost me a single cent. After the repairs the laptop was shipped right to my door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a peace of mind when you know you have knowledgeable people there to step in and help when needed!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us!! We appreciate that positive feedback. We're incredibly appreciative that you can put your trust in us if you ever need help. Please let us know if there's anything we can do or answer any questions.

  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel more comfortable knowing I have protection on an a portable electronics device. It seemed like a no brainer to protect a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection Lit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel 100% better having this extra protection! Best Buy definitely is looking out for their customers and making things affordable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Problems So No Need To Use It Yet.... But I know when I need their help I can count on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at geek squad is awesome....everybody should get it!

    I would recommend this to a friend