Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11957 reviews
(11,957 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2-Year Accidental Geek Squad Protection plan has worked wonderful for us. Just make sure you take advantage of it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used geek squad service 4 times now. It’s great when you need it. Usually get appointments right away.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A no brainer. The geek squad is always helpful. A must-have.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to get!!! The geek squad always does a good job.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Didnt have to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But, it was nice to be able to purchase it, This was for a high end laptop, so I felt it was worth it to have a little insurance.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was flawless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents at Geek Squad were very professional and competent. Their interaction helped me to learn more about my laptops.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a go to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're new to Best Buy, trust me, you want their service plan! It's always worth it & they always provide the best service! They make it right or they make it new!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3year protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased that I have the 3 year protection on my laptop, I feel safe a secured knowing that I protected
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice to have if needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice insurance in the event of being hacked or other problems beyond my computer skill set. Have not had to use except for the day one, getting things setup.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not buy a laptop or iPad without also getting the Geek Squad protection. My iPad stopped charging after 8 months and Best Buy ended up just sending me a new one.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Warranties
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love their warranties. Have had to use one or two in the past and have always had great resolve and great customer service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Feel Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are really helpful when I have a questions. Reliable
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop isn't cheap. So it’s best to have a service policy for repairs or replacement when things go bad.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the Extra Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best for the protection needed. Already had to use, was easy to get our computer fixed and was done in a timely manner.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy accidental coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy accidental, with small kids at home accidents happen and geek squad makes it easy
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek sqaud installed apps for my child
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were a great help and answered all my questions and concerns
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Absolutely Essential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this four times over the past year because the laptop I bought was trash, but this is the only thing that has saved my purchase from being a waste
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extended warranty give my wife and I additional comfort knowing that if anything goes wrong we're covered
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys at the Geek Squad helped me get my laptop ready and set me up with a great two year protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for any appliance purchases and electronics Highly recommended!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend


