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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11847 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,847 reviews
  • Rated 5 out of 5 stars

    Good Insurance Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase a product, I read the reviews to see how it holds up. If there are any problems indicated with the product, I buy the protection plan thru the Geek Squad. So far, I am been very lucky and have not had to use it, but it is there if I need to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the best protection plans. Geeksquad always takes care of your device. Service is usually fast and professional. I still recommend that you check your product before you leave the store and make sure the service is done right. I highly recommend Geeksquad protection, accidents happens as life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance price is reasonable, for extra peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Greek squad service i like service Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this in my previous laptop and it was a life saver. Turned in my laptop after a year and a half for blue screen issues and it couldn’t be fixed so I ended up getting an upgrade with their junk out process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! Always knowledgeable and helpful. One of the best things about Best Buy is the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add the Geek Squad protection, well worth the extra dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide great service any time I have had to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They can do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are certain things I buy the geek squad protection on - and it's usually on the expensive ones. Worth it to me for being a klutz and with small children who can damage anything at the blink of an eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy add on warranty by GreeKSquad to secure your laptop from unknown issues. The price for the warranty was affordable. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and understanding and communication is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad previously repaired a broken appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-year accidental geek squad protection has been super valuable working well for me so far. geek squad is the most helpful repair crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks get their protection for everything you buy now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for laptop, never know what could happen to a laptop hardware system or software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty product to buy for all of your products in your home from Best buy from the washing machine to the refrigerator to the computer to the microwave I'm very satisfied with the services that I received with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Mist Have Add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I just purchased my new laptop I wish I would’ve said yes to buying this for the last one. A friend did something to ruin my last laptop and the warranty had expired just the week before so I had to get a new one and pay for it as my friend of course has zero money and I had no extended service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within Three weeks my son broke the screen ( accident). A month later the whole system crashed. Geek squad replaced the screen within a week. They had to replace the hard drive and reinstall the system when it crashed, again it was done in a timely manner and best of all I didn't have to pay any extra charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the laptop and couldn't be more pleased. He says his performance has greatly improved with the upgraded features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been there to help me whenever I called them They have been very thorough and explained the problem Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

    I would recommend this to a friend