Customer Ratings & Reviews

Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

It is always a good idea to be insured! If anything happens I know Geek Squad will be there.

I had one month left on my 2-year protection plan and my laptop screen started flashing. I immediately took it to Geek Squad and they sent it out for repairs. Everything came back as good as new so I’m so thankful I had the protection plan!!!

A very wise choice. As a student accidents do happen and you need to have a plan that takes care of out-of-pocket costs. Protection plans have helped me in the past when I had to replace my battery.

Great laptop tablet. Only thing I don't like is the battery doesn't last very long.

Always use the warranty, been really helpful, easy

very professional all of the geek squad team pus they are always on time.

The Geek Squad has been so helpful in resolving some software installation issues. They go out of their way to accommodate and are all very patient. Highly recommend purchasing this service!

Haven't had to use them yet but glad to know if i need them they are available.

Good since I’m doing a two year for college with my laptop being in use and if anything happens, geek squad got my back:)

Though I haven't had to use it yet, I have always trusted the Geek Squad for several years and they transferred all data and programs from old to new laptop successfully.

I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.

I originally bought this because someone I work with used to work for best buy and swore by it. Used it for a screen repair had it back after about a week. There was a problem with the operating system geek squad worked with me and got me into another computer. Highly recommended it covers everything.

I always try to get insurance if I can. I haven’t had the chance to use it yet but what it says it covers is at a reasonable price for what you’re getting and it gives you a piece of mind.

It's a convenient buy with the laptop I love that it was included.

I've been using geek squad for years. I got the warranty on my last laptop as well as my most current! They will have your back and try their absolute best to solve the problem!

Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

Got a 3 year warranty because a 1 year warranty was about $90 somethinggg & a 3 year warranty for my laptop was $130 something. I've used geek squad services in the past & have never been disappointed which is ehy i bought the warranty :)

Geek squad got my computer up and running again. They kept me updated on the process and I received my computer when promised. The accident protection saved me from spending hundreds of dollars to fix my computer or having to buy a new one.

You can always count on the Geek Squad to make things right! They have found a way to fix everything we have ever brought in!