Customer Ratings & Reviews

Very helpful when my washer was throwing codes. replaced a few parts then offered to replace the whole washer

I haven't used this coverage yet, but in my past experiences with using it I have had positive results. The Geek squad guys are really good with what they do. They always offer great customer service and a quick turn around on fixing all devices

Glad to be part of getting accurate information from experienced and knowledgeable representatives. Having been a regular Best Buy customer we always have good experiences with product questions.

Haven't really had to use it yet but I have it just in case

I love how easy it is to manage. But i wish i could download more apps

Geek squad. Very good to get help from. It has always work for me.

This is an absolute must add-on for all high dollar buys. Best buy has the best plan for protection. They'll straight up replace it even if it a year old.

i got i dent in my laptop due to dropping accidentally and geek squad helped fix it. They even found an issue with hinge.

This was a gift for my daughter that is on 5th grade. It works very well for her to do her homework and also play games.

Geek Squad warrenty offer an extra coverage for any demage caused my work to stop and feed relax after having this.

Is very affordable and in my opinion worth every penny. I had to use it when my smart watch quit charging. Brought watch to my local Best Buy store and they were very friendly and helped me right away. I was able to replace the watch and am very happy with the whole experience.

So far I have not had to use it on this device, but I have used them in the past and have been very satisfied. It is one of those things where you hope you never need it, but nice to have just on case.

The agents were helpful on the phone, and when I came into the store with an issue they addressed me promptly and is thoroughly as I can imagine anybody could or would. They were knowledgeable friendly and very accommodating.

I always get a protection plan doesn't matter what its for! Ive had this experience with my smart watch they eventually just gave me credit for what i paid and could use on something else

I love the warrantee it is worth having is worth dealing with BEST BUY with the Warranty I always try to get the replacement warranty see if it’s a whole lot easier to deal with anyways I only get a get it extended warranty on one item and I regretted it get the extended warranty

i have not had to use it thus far although I am wondering if I should renew as it expires next month, I find often as these programs expire the issues occur

I have a laptop that I purchased this for and haven’t needed to use it yet

Geek squad gives excellent service and the most value for your money.

I only get my computers from best buy so i get the geek squad protection. Im dangerous with electronics. Having 3 year protection is great because its last till i pretty get a new computer

Fortunately, I did not have to use the service but after replacing a month-old laptop due to a broken screen and not having the protection, it served as a piece of mind throughout the first year.