Customer Ratings & Reviews

The guy that help us was really helpful he explained everything that we needed to know

Best friendly people to have helping you fast to help and answer questions you have

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

Bought this protection plan for a laptop. Chances of me actually needing it is slim, but we have kids so expect the unexpected. Bought it mainly for pixels blowing out, screen cracking, and/or water damage. (Hopefully not a trifecta of all of the above.)

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

Help me get a replacement for the computer I bought no cost because I had the plan backing me

Love Geek Squad. I will buy anything I can through Best Buy as well as the extra protection. This protection not only covers defects in the hardware, but if I accidentally damage my item.

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

This will always be worth your buck in any product you want to keep safe.

We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.

They helped me get my antivirus installed and made things easy.

Not much to say, it’s a warranty. It does what it supposed to.

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.