Customer Ratings & Reviews

I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.

Good warranty for protecting equipment. Would purchase everytime.

Good warranty for protecting equipment. Would purchase everytime.

If you want a great product always buy from Best buy

What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

awesome protection. i got a 2 year so hopefully that works for me.

Great customer care, quick and effecient! Will solve issue in a timely manner.

How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.

This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

I purchased the 'physical' (for damages that might occur - like dropping the computer, cracking the screen, spilling coffee on it, etc.) Geek Squad protection plan because my laptop travels frequently. Always good to have because you never know what might happen on the road....

Warranty always recommended I’ve bought things other places had a problem had to mail in most things at Best Buy you go grab a new one worth the money

Great help very fast on finding a solution and very respectful and friendly

So far so good. From what the salesperson tells me this is a great add on. If ANYTHING happens to my laptop they will repair/ replace/ or give gift card of equal value. No too bad

Wonderful service that Best Buy provides is the thorough service of geek squad

The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

The agents were very professional and he helped me with the return process

Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

Great to have thw knowledge that if something happens.that my laptop is covered.