Customer Ratings & Reviews

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

The 2 year Geek Squad protection plan is a great value.

I used to never add protection to my expensive purchases, but now with almost every purchase over a certain amount I add it. Including the geek squad protection. I used this so much. And saved huge

Before purchasing I asked a bunch of my friends and they all told me it was worth it. I purchased it and I'm glad I did. I already came in once to get help with my initial setup for my new laptop.

I’m glad I purchased the 3 years of additional protection for my laptop because it gives me peace of mind.

The Best Decision you can take when you buy an electronic is Add this Protection. Never had issues with this service, they are very pleasant to help you and replace your purchase with a new device if they can't fixed. A+

There is nothing i dont like about this laptop. Fast powerful and easy to use.

my computer unfortunately had some fan issues but i took it to geek sqaud and got it fixed took a while but job well done

I’ve gotten his protection on several computers in the past and it’s always been well worth the money over a period of time you’re going to have an issue and it’s nice to have it already covered by Best Buy.

I have used Geek Squad before and it's worth having their protection.

No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

I had to use protection plan and I was pleasantly surprised how quick the team worked to either get me a replacement or credit me so I could pick out a replacement. It was a quick swap out for a new one/replacement.

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

Haven't had to use it for a second time. If you want it done right the first time call them

I will never buy a laptop without this protection plan. Has saved me many $ on repairs since laptops are not as durable as in the pas.

Would purchase warranty everytime as it has been a life saver.

I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

You pay for car insurance and homeowners insurance same thing. When something happens aren’t you happy you got it

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop