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Customer reviews

Rating 4.6 out of 5 stars with 11848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 11,848 reviews
  • Rated 5 out of 5 stars

    This computer service is available 7 days per week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always available to fix your electronics. They always fix my computer and install software. You can bring your computer to them as many times as needed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! It's a privilege to be there for you when you need it! Please let us know if you need anything or have any questions we can answer.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! I would recommend highly protection through Best Buy. You may never need it, but sometimes things happen and it is there waiting for you. I speak from experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied with geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad accidental coverage on my devices because I always end up accidentally dropping and damaging them. Geek squad always fixed or replaced my damage devices quickly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental geek squad service has become an important add on for laptops. Will need to use it for an accidental spill we had. Good idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use Greek Squad in and all my products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me set up my HP laptop with my copy machine wireless. Before I was using the USB cord know all I do is turn on the copy machine and click print from the HP Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped her set it up with all items we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always said “protect everything” because we never know, technicians are really kind on Best Buy Nashua

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for giving me a piece of mind with my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has helped me so many times with my devices. It's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WellDONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was really helpful, I usually don't write a review on something like this but when you have someone so nice in taking the time out of all the other customers to address my several questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always on top of thing and do there best to get things done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage when you need it most.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy electronics from Best Buy I like to cover any accidents that may occur with the product by using this coverage. Usually when I spend 500 to 1000 dollars for something I will purchase the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best deal on protection. I am always careful with my stuff, but some things just happen. Knowing I can get my computer repaired if it breaks or if I spill something on it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth added to your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs to be upgradeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have looked and looked to see what I have included with this but it doesn't show in y purchases even though I did and the site says so when I view it on the page to buy it. This is technically a subscription so it should be in that section to be able to find and use easily when needed not have to jump through hoops to locate I did give 3 stars for past experience being good. If I could just upgrade this subscription somehow without having to pay for a whole new one which starts the date of purchase meaning I will end up paying twice for this section of the service I want. But if something does break or even a drink spilled on it it really is covered so great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop with questionable quality and wanted to protect the investment. Used it to replace the screen and speakers a month before it expired. Easy to use. Took only a few days and the laptop looks like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miracle Workers!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

    I would recommend this to a friend